Susan Dupre is an excellent Physical Therapist. And, she is exceptionally knowledgeable about the human body. I was in great pain when I arrived for my evaluation appointment. She was personable, listened intently, and was exceptionally compassionate and accommodating. Susan found a work space that was quieter, had a lower light level, and requested that the music be lowered. I felt hopeful. In three days my health improved and I am feeling better everyday! The Customer Service staff is equally great.